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Returns

  • We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. All products purchased have a 14 day return policy.
  • If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of equal or lesser value.
  • Gearhounds only accepts returns made within the first 14 days from shipment.
  • Should you find it necessary to return any merchandise, it must be shipped within this 14-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owners manual and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.
  • For exchanges and returns not due to damage buyer is responsible for all shipping costs.
  • All refunds will be applied to the original form of payment, including the exact original credit card or account.

  • Send your return to:

    GearHounds
    36625 Kevin Rd
    Suite 152
    Wildomar, CA 92595